Resources

White Papers

• How to Offer the Incentives & Rewards They’re Willing to Work For
• Emerging Best Practices and Innovation in B2B Incentive and Loyalty Programs
• Establishing Benchmarks: What Kind of Results Can You Expect from Incentive or B2B Loyalty Programs?
• Finding the Best Motivator – Tangible Rewards vs. Cash
• Strategies for Reducing Employee Turnover and Tools for Calculating ROI
• Overcoming Challenges to Recognizing Performance in a Multicultural Workplace

Engagement/Recognition

Incentive & Recognition Program Basics

• How to Develop an Incentive Program
• Legal Considerations

Brands/Culture

• Connecting Recognition to Brand Values
• The Intersection of Brand and Culture: Leveraging Engaged Employees as Brand Ambassadors
• It’s Personal: The Brand, the Consumer, and Employee Recognition
• Great Program Communications Inspire Employees, Drive Results

Global Incentives

• Incentives in India: A Coming of Age
• Reward, recognition programs bring opportunities, challenges to companies operating in China
• Recognition & Incentives in the Global Marketplace: Selecting the Right Provider
• Executive Brief: Incentives and Recognition in Canada
• Global Incentive Programs

Safety

• Best Practices for Today and Tomorrow: Online
• Does Your Safety Incentive Program Need More Carrot and Less Stick?: Download PDF | Online
• Is Your Organization Ready to Build a culture of Safety?: Download PDF
• Keeping Safe Practices Front and Center: Download PDF | Online
• Keeping Them Healthy is Keeping Them Safe: Download PDF
• Safety Incentives: It’s a Small World, After All: Download PDF | Online
• Safety Incentives: Why One Size Does Not Fit All: Download PDF | Online
• Safety Totally Leads the Way: Download PDF | Online
• The More Things Change, The More They Stay the Same: Download PDF
• When it Comes to Safety, Size Shouldn’t Matter: Download PDF | Online

Sales/Channel

• Sell In or Sell Out: A Unique Approach to Channel Incentive Program Design
• Enough is Enough: How to Solve Lackluster Sales Performances Once and For All
• Getting the Most from Your Channel Incentives
• Important Trends in Channel Sales: An IESP Perspective
• Pitching an Employee or Sales Incentive Program to Management

Customer Loyalty

• How Profitable is Your Loyalty Program: Measuring and Increasing ROI
• Why Your Marketing Strategy Needs a Loyalty Program
  

IMA Circle of Excellence Case Studies

See all documents here

Legislative & Regulatory

• 2018 IRF Studies - Regulation & Legal Issues - Primer
• 2018 IRF Studies - Regulation & Legal Issues - Summary
• 2018 IRF Studies - Regulation & Legal Issues - PowerPoint Deck
• 2018 IRF Studies - Regulation & Legal Issues - White Paper