IMA Summit 2023

Boston, Massachusetts | July 17-19 | The Westin Copley Place

No content found

No content found

No content found

Thank You To Our Agenda Sponsor!

MONDAY, JULY 17
8:30 am - 12:30 pm    IMA Board of Directors Meeting 
9:00 am - 5:00 pm    Registration & Silent Auction Open
10:00 am - 5:00 pm    Fiserv Gift Solutions Networking Lounge Open
 12:00 pm - 1:30 pm    RPI Board Meeting
12:00 pm - 1:00 pm    RGCA Membership Meeting
 1:30 pm - 2:30 pm    IMA 101: New? Current? Get the Most Out of Your Membership
2:30 pm - 3:30 pm     RPI Membership Meeting
2:30 pm - 3:30 pm    ITC Membership Meeting
2:30 pm - 3:30 pm     Managing B2B Gift Card Program Compliance: Reward/Solution Providers & Brands/Suppliers Share Insights
 3:30 pm - 4:30 pm    IMRA Membership Meeting
 3:30 pm - 4:30 pm    IESP Membership Meeting
3:30 pm - 5:30 pm     IGCC Member Meeting Sponsored By Fiserv
   The Evolution of Gift Cards: How to Stay Ahead or Get Left Behind
 3:45 pm - 5:15 pm    Recognition Fundamentals Course                                                                                                                      
 5:15 pm - 6:00 pm    Newcomer Reception (invite only)
6:00 pm - 8:00 pm    Welcome Reception at Fenway Park in the Dell Technologies Club
TUESDAY, JULY 18
7:30 am - 5:00 pm    Registration & Silent Auction Open
7:30 am - 5:00 pm
    Fiserv Gift Solutions Networking Lounge Open
8:00 am - 8:45 am    Breakfast
8:00 am - 8:45 am    Past President's Breakfast 
8:45 am - 9:00 am    Welcome & General Announcements                                                
9:00 am - 10:00 am    Keynote Speaker: Dan Thurmon, Acrobat & Hall of Fame Speaker
10:00 am - 10:15 am    Networking Break
10:15 am - 11:15 am    Concurrent Session: Demonstrating the Value of Recognition Recognition
10:15 am - 11:15 am    Concurrent Session: Pros and Cons of The Aggregator Distribution Model         Gift Cards       
10:15 am - 11:15 am    Concurrent Session: Incentive Programs: Current Trends and Outlook   Solution Providers
10:15 am - 11:15 am    Concurrent Session: What's Shaping Travel Incentives Now? Travel
 10:15 am - 11:15 am    Concurrent Session: European Market Overview All
11:15 am - 11:30 am    Networking Break
11:30 am - 12:15 pm    General Session: Cross IMA Strategic Industry Group (SIG) & Chapter Panel Discussion  
 12:15 am - 1:00 pm    Lunch
1:00 pm - 2:00 pm    Concurrent Session: Recognize and Retain: The Impact of a Culture of Appreciation on Employee Retention Recognition
 1:00 pm - 2:00 pm    Concurrent Session: Can We Get Personal(ized)? Gift Cards
 1:00 pm - 2:00 pm    Concurrent Session: Why Innovation is Critical to Your Reward Solution & Business Solution Providers
 1:00 pm - 2:00 pm    Concurrent Session: Spinal Tapping into Global Markets All
2:00 pm - 2:30 pm    Networking Break
2:30 pm - 3:30 pm    Concurrent Session: Rethinking Workplace Culture to Win the New Contest for Talent  Recognition
 2:30 pm - 3:30 pm    Concurrent Session: What do Consumers Want from a Loyalty Program? Gift Cards
 2:30 pm - 3:30 pm    Concurrent Session: Beyond Points - How to Hook Program Participants into Loving Your Incentives Solution Providers
2:30 pm - 3:30 pm    Concurrent Session: Incentive Inventions Past, Present & Future  All
 3:45 pm - 4:45 pm    Incentive Gameshow
 5:30 pm - 8:00 pm    Awards Ceremony & Dinner  (View the shortlist)
WEDNESDAY, JULY 19
8:00 am - 2:00 pm    Registration Open
8:00 am - 11:15 am    Silent Auction Open
8:00 am - 4:00 pm    Networking Lounge Open
8:00 am - 8:45 am    Breakfast
8:00 am - 8:45 am    SIG & Chapter President's Breakfast                                                  
8:45 am - 9:30 am    General Session: Understanding the Economic Trajectory and the Impact the Economy has on Behavior
9:30 am - 9:45 am
    Networking Break
 9:45 am - 10:45 am    Concurrent Session: How to Evolve Recognition in the Workplace                                                          Recognition
 9:45 am - 10:45 am    Concurrent Session: The Gift Card Maturity Model and the 10 Key Elements of a Successful Gift Card Program Gift Cards
 9:45 am - 10:45 am    Concurrent Session: Rewards Evolution, What’s Next? Solution Providers
9:45 am - 10:45 am    Concurrent Session: Lessons Learned Delivering 100,000 Experiential Rewards in 80+ Countries Travel
9:45 am - 10:45 am    Concurrent Session: Mind the Gap: Solving for Incentive & Reward Expectation Discrepancies All
 10:45 am - 11:15 am    Networking Break
11:15 am     Silent Auction Closes
 11:15 am - 12:10 pm    General Session: Bring Your Best Self
12:30 pm - 1:45 pm    Lunch & IMA Annual Meeting
2:00 pm - 3:00 pm     Incentive & Recognition Industry Roundtable Discussion
 3:00 pm - 4:00 pm    Networking Break
4:00 pm - 5:00 pm    Closing Reception


Details are subject to change.

No content found

No content found

Thank You Sponsors!