General Sessions

• Keynote Speaker: Dan Thurmon, Acrobat & Hall of Fame Speaker
• Cross IMA Strategic Industry Group (SIG) & Chapter Panel Discussion
• Understanding the Economic Trajectory and the Impact the Economy has on Behavior
• Bring Your Best Self

Concurrent Sessions

All

• European Incentive Market
• Incentive Inventions Past, Present & Future
• Mind the Gap: Solving for Incentive & Reward Expectation Discrepancies
  
  

Gift Cards

• The Evolution of Gift Cards: How to Stay Ahead or Get Left Behind
• Pros and Cons of the Aggregator Distribution Model
• Managing B2B Gift Card Program Compliance: Reward/Solution Providers & Brands/Suppliers Share Insights
• Can We Get Personal(ized)?
• What Do Consumers Want From a Loyalty Program?
• The Gift Card Maturity Model and the 10 Key Elements of a Successful Gift Card Program
  
  

Recognition

• Demonstrating the Value of Recognition
• Recognize and Retain: The Impact of a Culture of Appreciation on Employee Retention
• How to Evolve Recognition in the Workplace
  
  

Travel

• Lessons Learned Delivering 100,000 Experiential Rewards in 80+ Countries

Solution Providers

• Incentive Programs: Current Trends and Outlook
• Why Innovation is Critical to Your Reward Solution & Business
• Beyond Points - How to Hook Program Participants into Loving Your Incentives
• Rewards Evolution, What’s Next?