Covid Winners: Online Subscription Gift Cards
We will track the evolution of new emerging gift card segments starting with Omni-channel merchants (Home Depot, Staples, Sears), then online platforms (Fandango, Hotels.com, SpaFinder), and now online subscription companies (Netflix, XBox, Dollar Shave Club) and analyze this new gifting phenomenon. Now, as you will learn, all online gift cards are equal.
Mitch Brody, Blackhawk Network (Moderator)
Managers - The Missing Piece of the Recognition Puzzle
The pandemic and a sudden shift to remote workers has shined a spotlight on the need for manager recognition training. But, training is only one dimension of engaging managers to recognize employees. Mangers are critical to a successful employee engagement initiative and need a combination of training, recognition tools, metrics, regular reinforcement and executive support to provide effective recognition programs. This session investigates how to tap managers, the missing piece of the recognition and engagement puzzle, to maximize your employee recognition initiatives.
Ric Neeley, Hinda Incentives (Moderator), Mike Donnelly, CPIM, President, Hinda Incentives, Jeff Gelinas, Engage2Excel, Theresa Thomas, Hinda Incentives
Understanding and Simplifying the Complexities of International Fulfillment from the US
A look at how to add an international reward fulfillment option for your US customers' programs. What are the considerations you need to make to fulfill internationally, how to get started, potential road hazards along the way to keep an eye out for, recent changes due to Brexit and COVID, and how to have solutions ready.
David Boodey, CPIM, President, RepLink (Moderator); Stewart Guy, President, One Reward: Nick Burt, Account Director Procurement International
The Essential Elements of Recognition
In order for a recognition program to have the most impact, there are a few simple things that need to be included. These 5 Essential Elements of Recognition provide a framework in creating a strategic and successful recognition program that increases employee satisfaction and aligns with the organizational goals.
- Human Interaction
- Peer Recognition
- Useful & Desirable Awards
- Family Involvement
- Immediate Gratification
The 5 Essential Elements of Recognition play a huge role in building a culture of togetherness, support, and total recognition. Join our panel led session as we discuss these elements in detail and their impact on the recognition experience.
R. Scott Russell, VP of Engagement Strategies, CRP, C.A. Short Company & Past President of RPI (Moderator), Jeff Ross, CEO/CFO, CRP,C.A. Short Company, Lauren Gagne, Director of Merchandising, CRP, C.A. Short Company, RPI Board Director, Latecia Pusha, HR Manager, CRP, SHRM-CP, Effingham Health System