IMA Summit 2024


New Orleans, Louisiana | July 15-17 | Hilton New Orleans Riverside Hotel

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Keynote: Gregory Offner, Author and Musician


Today’s leaders face a critical workforce challenge, with employees demanding more for less—more pay, flexibility, and control, with less time spent working. This coincides with historically low engagement and loyalty, affecting not just productivity and profits, but also workplace culture and morale.

Globally, businesses spend 20 billion dollars each year trying to improve employee engagement and retention. Still, less than 30 percent of the workforce is actively engaged and working toward the organization's success. What most leaders see as problems with workforce culture, or the workers themselves, are just symptoms of the real problem: the employment experience.

In this unforgettable keynote, former dueling pianist turned award-winning speaker Gregory Offner reveals three principles of engaging experiences—used in piano bars—and demonstrates the steps to adapt them for your workforce.

Using these three principles (Take a Sip, Fill Out a Slip, and Leave a Tip) organizations can generate more engagement, deeper commitment, and better performance from their existing workforce. Attendees will leave inspired, entertained, and equipped to put these principles into action, and create a Tip Jar Culture™️ of their own.

Takeaways:

  • A framework to create a sustainable engagement strategy that appeals to broad and diverse employee groups.
  • Three tools to implement simple, but effective, shifts in the experience of work that eliminate the three major frustrations causing employees to leave.
  • Insight into the question that most leaders don’t ask, but all employees wish they would.

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