Research


Incentive Market Study, October 2013
The Incentive Federation, in partnership with Aspect Market Intelligence, collected data from a national sample of business executives to estimate the size of the non-cash incentives marketplace.

An Integrated Viewpoint on Incentive Travel
Incentive Travel: The Participant's Viewpoint Part 4: An Integrated Viewpoint on Incentive Travel

Awards Selection Study Phase
Awards Selection Study Phase I: Preliminary Insights From Managers - This study addresses the role of cash and non-cash reward systems in corporations to provide a better means of determining when to use which type of award system.

Enriching Employees and Connecting People
Leadership and the Performance of People in Organizations: Enriching Employees and Connecting People - This study points out that today’s leaders must take into account the erosion of trust in management over the last few years and the changes in a workforce that is using technology to form personal connections both beyond – and within – the workplace.

Incentive Merchandise and Travel Marketplace
Research: A Study of the Incentive Merchandise and Travel Marketplace - This study found the estimated total 2000 expenditure for merchandise and travel items used for motivational purposes was $26.9 billion. This is based on this survey and Dun & Bradstreet database estimates. (December 2000)

Incentive Federation 2007 Report

United States Incentive Merchandise and Travel Marketplace Study - Overall, 34% of companies used either incentive travel or merchandise incentives in 2006. The total market for incentive travel and merchandise in 2006 was $46.1 billion. (August 2007)

Incentive Travel as a Meaningful Motivator

Incentive Travel: The Participant's Viewpoint Part 1: Incentive Travel as a Meaningful Motivator

Internal Marketing Best Practices
This study analyzed attempts by a dozen diverse companies to integrate their external and internal marketing practices.

The IRF Quarterly Academic Review For Incentive Reward & Recognition Professionals
Volume 1, Number 1: Improving Practice & Application

Linking Performance Strategies - Financial
Linking Performance Strategies to Financial Outcomes – The Interaction between Marketing & Human Resources and Employee Measurement & Incentives - This study, conducted by Prof. Frank Mulhern and Patricia Whalen of Northwestern University, identified a significant gap between the view of human resources and employees on the role of employees on delivering customer satisfaction, but found that companies with a close link between human resources and marketing outperform companies that don't.

Memorable Characteristics of Incentive Travel

Incentive Travel: The Participant's Viewpoint Part 3: Memorable Characteristics of Incentive Travel

Motivational Value of Incentive Travel

Incentive Travel: The Participant's Viewpoint Part 2: Motivational Value of Incentive Travel

New Trends in Awards - Incentive Federation

Role of Rewards & Recognition Citizenship Behavior

The Role of Rewards and Recognition in Customer-oriented Citizenship Behaviors - In this 11-page empirical study, “The Role of Rewards and Recognition in Customer-oriented Citizenship Behaviors”, researchers evaluate the effectiveness of employee recognition program in the heavily service-based banking industry.

Value and ROI in Employee Recognition
The Value and ROI in Employee Recognition: Linking Recognition to Improved Job Performance and Increased Business Value - The Current State and Future Needs The comprehensive report, The Value and ROI in Employee Recognition: Linking Recognition to Improved Job Performance and Increased Business Value - The Current State and Future Needs, synthesizes recent research by analyzing case studies of successful recognition programs and recommending further investigation into workplace recognition. This was a joint effort with the Forum, Human Capital Institute, and the Incentive Research Foundation.