Below is a recommended reading list for:
- People who are new to the incentive marketplace, both employees and clients, will get a succinct overview of the philosophy and mechanics of contemporary incentive programs.
- Professional friends who have concentrated on a narrow segment of the industry, whether it is a single delivery system or a narrow vertical, will find these book offers an easy way to better understand how their specialty fits into the big picture and open the door to expand and diversify their involvement in the industry.
- For those pursuing their CPIM designation. To give robust knowledge of the industry in preparation for your exam.
- For industry experts, these offer tremendous reference work that gives an insightful snapshot of the current state of the art, backed by a thoughtful cross-section of white papers, studies and statistics. The materials serve as a valuable reference anytime you need insightful thoughts about incentive and appreciation systems.
Incentives: Motivation and the Economics of Information
by Donald E. Campbell
The Coming Jobs War
by Jim Clifton
The Power of Habit
by Charles Duhigg
Managing With Carrots
by Chester Elton
by Ruth W. Grant
It’s NOT About the Money!: 10 Steps to Designing Effective Non-Cash Incentive Programs that Retain Employees, Engage Customers, and Improve Business
by Barbara Hendrickson, CPIM
Drive: The Surprising Truth About What Motivates Us
by Daniel H. Pink
Hard Facts, Dangerous Half Truths and Total Nonsense
by Jeffrey Pfeiffer and Robert I. Sutton
Managing Talent Retention: An ROI Approach
by Jack J. Phillips and Lisa Edwards