| Monday, July 22, 2019 |
| 8:00 am - 1:30 pm |
IMA Board of Directors Meeting – Sullivan B |
| 9:00 am - 5:00 pm |
Registration Open – Wright Foyer |
| 9:00 am - 5:00 pm |
Silent Auction Open – Wright Foyer |
| 10:00 am - 5:00 pm |
First Data Gift Solutions Lounge Open – Wright Ballroom 1-2 |
| 10:00 am - 1:30 pm |
Principles of Incentive Design Course & Lunch – Sullivan A
|
| 11:00 am - 12:30 pm |
RGCA Membership Meeting & Luncheon – Jenney A & B |
| 1:00 pm - 2:30 pm |
IGCC Education Session: Gen Z - Attitudes Toward Gift Cards, Loyalty Programs and Incentives - Research Results – Sullivan C
|
| 1:30 pm - 3:00 pm |
Principles IP Exam – Sullivan A |
| 3:00 pm - 3:30 pm |
Incentives 101: New? Current? Get the Most out of your Membership – Sullivan B
|
| 3:30 pm - 5:30 pm |
IESP Membership Meeting – Sullivan A |
| 3:30 pm - 5:30 pm |
IGCC Membership Meetings – Sullivan C |
| 5:30 pm - 6:30 pm |
Newcomer Reception – Pullman |
| 7:00 pm - 9:00 pm |
Welcome Reception – Terrace Lake View |
| Tuesday, July 23, 2019 |
| 7:30 am - 5:00 pm |
Registration Open – Wright Foyer |
| 7:30 am - 5:00 pm |
Silent Auction Open – Wright Foyer |
| 7:30 am - 8:45 am |
First Data Gift Solutions Lounge Open – Wright Ballroom 1-2 |
| 7:45 am - 8:45 am |
Breakfast – Wright Ballroom 3-5 |
| 7:45 am - 8:45 am |
Past President’s Breakfast – Jenney A & B |
| 8:45 am - 9:00 am |
Welcome & General Announcements – Wright Ballroom 3-5 |
| 9:00 am - 10:00 am |
Keynote Speaker: John F. McDonough, President and CEO, Chicago Blackhawks – Wright Ballroom 3-5 |
| 10:00 am - 10:30 am |
Meet the SIG Presidents – Wright Ballroom 3-5 |
| 10:00 am - 11:00 am |
First Data Gift Solutions Lounge Open – Wright Ballroom 1-2 |
| 10:30 am - 11:00 am |
Networking Break – Wright Foyer |
| 11:00 am - 12:00 pm |
Education Session #1 International Panel -Essential Insights into International Trade – Sullivan A |
| 11:00 am - 12:00 pm |
Education Session #1 Scotch/Whiskey – Incentive/Recognition – Tomato/Tomahto? – Sullivan B |
| 11:00 am - 12:00 pm |
Education Session #1 Gift Card Hot Topic Round Tables – Sullivan C |
| 11:00 am - 12:00 pm |
Education Session #1 What’s Trending for 2020 in Travel – Jenney A |
| 12:00 pm - 1:00 pm |
First Data Gift Solutions Lounge Open – Wright Ballroom 1-2 |
| 12:00 pm - 1:00 pm |
Lunch – Wright Ballroom 3-5 |
| 1:00 pm - 2:00 pm |
Education Session #2 Considerations for Creating Global Programs/Expanding U.S. Programs – Sullivan A
|
| 1:00 pm - 2:00 pm |
Education Session #2 Do You Really Think These New Reward Options Will be in Your Reward Catalog in the Future? – Sullivan B
|
| 1:00 pm - 2:00 pm |
Education Session #2 Gift Card Breakage: It's Complicated! –Sullivan C
|
| 2:00 pm - 2:30 pm |
Networking Break – Wright Foyer |
| 2:30 pm - 3:30 pm |
Education Session #3 Life of an Incentive Program 3.0 – Sullivan A
|
| 2:30 pm - 3:30 pm |
Education Session #3 How to Work with Promotional Product Distributors – Sullivan B
|
| 2:30 pm - 3:30 pm |
Education Session #3 B2B Gift Card Program Best Practices from a Merchant Point of View – Sullivan C |
| 3:45 pm - 4:45 pm |
Innovation Showcase – Sullivan A |
| 3:30 pm - 5:30 pm |
First Data Gift Solutions Lounge Open – Wright Ballroom 1-2 |
| 5:30 pm - 7:30 pm |
Awards Reception – Wright Ballroom 3-5 |
| Wednesday, July 24, 2019 |
| 8:00 am - 4:00 pm |
Registration Open – Wright Foyer |
| 8:00 am - 11:00 am |
Silent Auction Open – Wright Foyer |
| 8:00 am - 9:30 am |
First Data Gift Solutions Lounge Open – Wright Ballroom 1-2 |
| 8:30 am - 9:30 am |
Breakfast – Wright Ballroom 3-5 |
| 8:30 am - 9:30 am |
SIG & Chapter President’s Breakfast – Jenney A & B |
| 9:30 am - 10:30 am |
Education Session #4 The Future of Recognition – Sullivan A |
| 9:30 am - 10:30 am |
Education Session #4 Improve the Design and Results of Incentive Programs by Using Motivation Assessments – Sullivan B
|
| 9:30 am - 10:30 am |
Education Session #4 Fighting Gift Card Fraud: What's Happening Out There and How To Partner with Your B2B Vendors – Sullivan C
|
| 10:30 am - 11:00 am |
Networking Break – Wright Foyer |
| 10:30 am - 12:00 pm |
First Data Gift Solutions Lounge Open – Wright Ballroom 1-2 |
| 10:30 am - 12:00 pm |
Philanthropy Session: Taking it to the Y: Driving Gift Card Sales by Design – Sullivan B |
| 12:00 pm - 1:30 pm |
IMA Annual Meeting, Philanthropic Update & Lunch – Wright Ballroom 3-5 |
| 1:30 pm - 5:00 pm |
First Data Gift Solutions Lounge Open – Wright Ballroom 1-2 |
| 1:45 pm - 2:30 pm |
Incentive Feud Hosted By Todd Roddy! – Sullivan C |
| 2:30 pm - 2:45 pm |
Networking Break – Wright Foyer |
| 2:45 pm - 4:45 pm |
IMRA Membership Meeting – Sullivan A |
| 2:45 pm - 4:45 pm |
ITC Membership Meeting – Sullivan B |
| 3:00 pm - 4:00 pm |
IESP Membership Meeting (Debrief) |
| 5:00 pm - 6:00 pm |
Closing Reception – Terrace City View |